swerti99 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how swerti99 ("swerti99," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the swerti99 website, mobile platform, and all related services (collectively, the "Platform").

swerti99 is committed to protecting the privacy and personal data of all Filipino players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

By registering an account on swerti99 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2. Data Controller Information

swerti99 acts as the data controller for all personal information collected through the Platform. As data controller, swerti99 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.

For all data privacy inquiries, requests, and complaints, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.

3. Data We Collect

3.1 Information You Provide Directly

When you register for a swerti99 account, complete KYC verification, make a deposit or withdrawal, or contact our support team, you may provide us with the following categories of personal data:

• Full legal name
• Date of birth
• Philippine residential address
• Valid Philippine government-issued ID (e.g., PhilSys ID, passport, LTO driver's license)
• Mobile number (Philippine network)
• Email address
• GCash number, PayMaya number, or bank account details (for payment processing)
• Selfie or photograph (for identity verification purposes)

3.2 Information Collected Automatically

When you access and use the swerti99 Platform, we automatically collect certain technical and behavioral data, including:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the Platform
• Game history, betting activity, and transaction records
• Session duration and login timestamps
• Referral source (how you arrived at the swerti99 Platform)

3.3 Information from Third Parties

swerti99 may receive personal data about you from third-party sources in limited circumstances, including:

• Payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank) for transaction verification
• Identity verification service providers for KYC compliance
• Fraud prevention and anti-money laundering (AML) screening services

4. How We Use Your Data

swerti99 uses the personal data we collect for the following purposes:

5. Legal Basis for Processing

swerti99 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given us your explicit consent to process your data for a specific purpose, such as receiving marketing communications or submitting identity documents for KYC verification.
• Contractual Necessity: Where processing is necessary to perform our obligations under the Terms and Conditions you have agreed to, including account management and payment processing.
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including gaming regulations, AML obligations, and tax reporting requirements.
• Legitimate Interests: Where processing is necessary for the legitimate interests of swerti99, such as fraud prevention, platform security, and improving our services — provided that such interests are not overridden by your rights and freedoms.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the swerti99 Platform. They help us recognize your device, remember your preferences, and understand how you interact with our Platform. swerti99 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

6.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include authentication cookies that keep you logged in to your swerti99 account and security cookies that help protect against fraudulent activity.
• Functional Cookies: Allow the Platform to remember your preferences, such as your preferred language and display settings.
• Analytics Cookies: Help us understand how players use the swerti99 Platform by collecting aggregated, anonymized data about page visits, session durations, and feature usage.
• Marketing Cookies: Used to deliver relevant promotional content to players who have opted in to receive marketing communications from swerti99.

6.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the swerti99 Platform and may prevent you from accessing certain features, including your account.

7. Sharing Your Personal Data

swerti99 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML screening services that assist swerti99 in verifying player identities and complying with regulatory obligations.
• Game Providers: Licensed game software providers whose games are available on the swerti99 Platform may receive limited technical data necessary to deliver their games.
• Regulatory Authorities: Philippine gaming regulators, the National Privacy Commission, law enforcement agencies, and other government bodies where disclosure is required by law or court order.
• IT and Security Service Providers: Trusted technology partners who assist swerti99 in operating, maintaining, and securing the Platform, subject to strict confidentiality obligations.

All third parties with whom swerti99 shares personal data are required to handle such data in accordance with applicable Philippine data protection law and are prohibited from using your data for any purpose other than the specific service they provide to swerti99.

8. Data Security

swerti99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and the swerti99 Platform
• AES-256 encryption for sensitive data stored at rest, including payment details and identity documents
• Multi-factor authentication (MFA) options for player accounts
• Regular security audits and penetration testing conducted by independent security professionals
• Strict access controls ensuring that only authorized swerti99 personnel can access personal data, on a need-to-know basis
• Continuous monitoring of the Platform for suspicious activity and potential security incidents

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, swerti99 will notify the National Privacy Commission and affected players in accordance with the requirements of the DPA 2012 and NPC regulations.

9. Data Retention

swerti99 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and Transaction Data: Retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and gaming regulatory requirements.
• KYC and Identity Documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.
• Technical and Log Data: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with swerti99's data disposal procedures.

10. Your Rights Under the DPA 2012

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by swerti99:

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 13. swerti99 will respond to all verified data subject requests within thirty (30) calendar days of receipt, in accordance with NPC guidelines.

11. Children's Privacy

The swerti99 Platform is strictly intended for adults aged 21 years and above. swerti99 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account.

If you believe that a minor has registered on the swerti99 Platform, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.

12. Changes to This Privacy Policy

swerti99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, swerti99 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the swerti99 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

13. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way swerti99 handles your personal data, please contact our Data Protection Officer:

If you are not satisfied with swerti99's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.